Cancellation Policy
Flight Cancellation Policy
At SmartFlyFares, we understand that travel plans may change. Cancellation requests are processed in accordance with the airline’s fare rules and applicable booking conditions.
Customer-Initiated Cancellation
Cancellation requests must be submitted before the scheduled departure of the flight. Cancellation charges are determined by the airline and fare type.
Some promotional, discounted, or special fares may be non-refundable.
Any applicable SmartFlyFares service fees may be non-refundable.
Airline-Initiated Cancellation
If an airline cancels your flight, you may be eligible for one of the following options, subject to the airline’s policy:
Full refund
Travel credit or voucher
Free rebooking on an alternate flight
Refund Processing
Approved refunds will be processed using the original payment method.
Refund processing typically takes 7–21 business days, depending on the airline and payment provider.
Processing times may vary based on banking institutions and airline procedures.
Flight Changes
Changes to travel dates, destinations, passenger names, or itineraries are subject to airline rules and may incur additional charges, including fare differences.
No-Show Policy
Passengers who fail to check in or board their scheduled flight without prior cancellation may be considered a “no-show.” In such cases:
Refund eligibility is determined by the airline’s fare rules.
Some tickets may become completely non-refundable.
How to Request a Cancellation
To cancel or modify your booking, contact our customer support team as soon as possible with your booking reference number. Our travel specialists will assist you based on the applicable airline policies.
Important Note
SmartFlyFares facilitates booking and cancellation requests but does not control airline decisions regarding cancellations, refunds, or schedule changes. All refunds and cancellations are subject to the respective airline’s terms and conditions.